SOC 2 Type II audited 24/7 help desk Microsoft Solutions Partner Business IT support since 2010 Nationwide service, offices in NJ, PA, DE and NY
Technology That Keeps Freight Moving
Transportation, trucking and logistics companies run on dispatch, routing, tracking and warehouse systems, and on the phones, tablets and laptops that drivers, dispatchers and warehouse staff use every day. When those systems slow down or go offline, loads wait, customers call and drivers sit.
TechStarters Inc. provides managed IT services for transportation and logistics companies nationwide, with offices in New Jersey, Pennsylvania, Delaware and New York. We manage the networks, servers and devices behind your operations, secure remote access for people on the road and coordinate with your software and telecom vendors.
How We Support Transportation and Logistics Teams
Mobile Devices and Remote Access
Phones, tablets and laptops used outside the office need the same care as office computers. We set them up with secure sign-in and keep them updated, and access is removed promptly when a device is lost or an employee leaves.
Dispatchers and managers who work from home or another terminal connect through secure remote access with multi-factor authentication, so operations systems are not left open to the internet. Our onboarding and offboarding checklist covers the account steps that keep access current.
Downtime Costs More When Freight Is Waiting
In transportation and logistics, an outage affects drivers, warehouses and customers at the same time. Estimating what an hour offline costs helps you decide where a backup internet connection, spare equipment or faster recovery is worth the investment. See our guide to the cost of IT downtime.
Recovery steps for dispatch and warehouse systems are written down and tested, so your team knows which systems come back first. Our business continuity plan checklist covers each part of the plan, and our guide to ransomware protection for businesses covers how to prevent and recover from an attack.
How TechStarters Helps
TechStarters has provided managed IT services to businesses since 2010. Every managed workstation and server includes endpoint protection, security patching and 24/7 monitoring. Our help desk is available 24/7. Unlimited remote support is included in managed IT plans Monday to Friday, 8 a.m. to 6 p.m., excluding major holidays; help desk calls outside those hours are billed separately.
Remote support is available to transportation and logistics companies nationwide, and onsite support is available in the areas served by our offices in New Jersey, Pennsylvania, Delaware and New York. Pricing is per device, with an annual or month-to-month agreement; see how managed IT pricing works.
Transportation and Logistics IT FAQs
Can you support our dispatch and transportation management software?
Yes. We support the servers, workstations, network and accounts your dispatch, routing and tracking software depend on, and we work with the software vendor when an issue involves their application.
Can you support drivers and staff outside the office?
Yes. Our help desk supports employees remotely wherever they work, including drivers, dispatchers working from home and staff at other terminals.
Do you support warehouses and multiple terminals?
Yes. We standardize devices, Wi-Fi and security settings across locations and support each site remotely. Onsite support is available in the areas served by our offices.
What does the help desk cover outside business hours?
Our help desk is available 24/7. Unlimited remote support is included in managed IT plans Monday to Friday, 8 a.m. to 6 p.m., excluding major holidays; help desk calls outside those hours are billed separately.
How do we get started?
Request a quote. We start with a free IT assessment of your systems, devices and security and send a written proposal.
Explore Our Managed IT Services
Request a Managed IT Services Quote
Tell us about your business, your locations and your devices, and we will send a written proposal with per-device monthly pricing. Prefer to talk? Call (877) 932-0040.