SOC 2 Type II audited 24/7 help desk Microsoft Solutions Partner Business IT support since 2010 Nationwide service, offices in NJ, PA, DE and NY

Problems Found and Fixed Before They Interrupt Work

Remote monitoring and management keeps watch over the systems your business depends on. TechStarters Inc. monitors managed workstations, servers and network devices around the clock, applies security patches and updates on a planned schedule and acts on alerts before small issues become outages.

Proactive management also gives business leadership clearer visibility into the condition, cost and direction of the IT environment, so technology decisions are based on facts rather than surprises.

What We Monitor and Manage

  • 24/7 system monitoring and operational alerting
  • Security patching and update coordination
  • Endpoint, server and network management
  • Performance and reliability monitoring
  • IT asset and technology lifecycle planning
  • Technology documentation and operating standards

From Alert to Resolution

Monitor

Monitoring tools track the health, security status and performance of each managed device and raise alerts when something needs attention.

Respond

Our technicians review alerts, resolve issues remotely and coordinate with your team when a fix affects users or business hours.

Improve

Recurring issues, aging equipment and security gaps are documented and planned for, so the environment gets more reliable over time.

Monitoring as Part of Managed IT

Remote monitoring and patching are part of our managed IT services and work together with the help desk, cybersecurity and IT planning. Every managed device includes endpoint protection and security patching.

Pricing is per managed device, not per user, with a choice of an annual or month-to-month agreement. See how managed IT pricing works.

Remote Monitoring FAQs

Is monitoring included in managed IT plans?

Yes. Remote monitoring, alerting and security patching are part of our managed IT services for every managed device.

Do you monitor servers and network equipment?

Yes. Servers, firewalls, switches and wireless equipment can be monitored along with workstations, based on what is included in your managed environment.

What happens when an alert comes in after hours?

Our help desk is available 24/7. Unlimited remote help desk support is included in managed IT plans Monday to Friday, 8 a.m. to 6 p.m., excluding major holidays; help desk calls outside those hours are billed separately.

Related Services

Request a Managed IT Services Quote

Tell us about your business, your locations and your devices, and we will send a written proposal with per-device monthly pricing. Prefer to talk? Call (877) 932-0040.

Request a Quote