SOC 2 Type II audited 24/7 help desk Microsoft Solutions Partner Business IT support since 2010 Nationwide service, offices in NJ, PA, DE and NY
IT That Keeps Billable Time Billable
Consulting, engineering, architecture, insurance and other professional firms depend on fast access to files, email and line-of-business applications. When a laptop fails or a file will not open, the lost time cannot be billed, and clients expect their information to be handled with care.
TechStarters Inc. provides managed IT services for professional services firms nationwide, with offices in New Jersey, Pennsylvania, Delaware and New York. We manage Microsoft 365, file sharing, devices and remote access so your team can work securely from the office, from home or at a client site.
How We Support Professional Firms
Client Data and Confidentiality
Clients trust professional firms with contracts, financial details, designs and strategy. Many now ask about security before they sign, in vendor questionnaires or contract terms that cover multi-factor authentication, encryption, backups and incident response.
We document the security controls in place for your firm and help you answer those questionnaires accurately. Our cyber insurance requirements checklist covers the most common questions, and our Microsoft 365 security checklist covers the account settings behind them.
Microsoft 365 and File Sharing
Most professional firms run on Microsoft 365. We manage licenses, sharing settings, Teams and SharePoint so files are organized, outside sharing is controlled and departing employees lose access the day they leave.
For firms with large design or project files, we plan storage, backups and remote access around how those files are used, so people are not left waiting on slow downloads.
Growing Without Growing Pains
As a firm adds people, offices and clients, informal IT stops keeping up. A technology plan covers new hires, equipment replacements and projects, and our IT consulting and virtual CIO services help leadership budget for them. See the signs your business needs managed IT services.
How TechStarters Helps
TechStarters has provided managed IT services to businesses since 2010. Every managed workstation and server includes endpoint protection, security patching and 24/7 monitoring. Our help desk is available 24/7. Unlimited remote support is included in managed IT plans Monday to Friday, 8 a.m. to 6 p.m., excluding major holidays; help desk calls outside those hours are billed separately.
Remote support is available to professional services firms nationwide, and onsite support is available in the areas served by our offices in New Jersey, Pennsylvania, Delaware and New York. If your firm has an IT person, co-managed IT adds monitoring, security tools and help desk coverage while they focus on projects.
Professional Services IT FAQs
Can you support our design and project software?
Yes. We support the computers, accounts, network and storage your design, project and billing software depend on, and we coordinate with the software vendor when an issue involves their application.
Can you help us answer client security questionnaires?
Yes. We document the security controls in place for your firm and help you answer client and insurer questionnaires accurately.
Do you support employees who work from home or at client sites?
Yes. Our help desk supports employees remotely wherever they work, and managed laptops receive security updates wherever they connect.
What are your help desk hours?
Our help desk is available 24/7. Unlimited remote support is included in managed IT plans Monday to Friday, 8 a.m. to 6 p.m., excluding major holidays; help desk calls outside those hours are billed separately.
How is managed IT priced for professional firms?
Pricing is per device, with an annual or month-to-month agreement, after a free IT assessment and a written proposal. See how managed IT pricing works.
Explore Our Managed IT Services
Request a Managed IT Services Quote
Tell us about your business, your locations and your devices, and we will send a written proposal with per-device monthly pricing. Prefer to talk? Call (877) 932-0040.